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Log4j-1.2.13.jar was getting installed as part of ClearQuest Web even though it was not being used.ĬlearQuest may crash in some cases when drilling down in a chart, finding a duplicate record, or generating a report.Įmail notification may cause a segmentation fault (crash) in ClearQuest processes when Email notification is triggered if the Email subject contains certain non-ASCII or other characters./td> The CQAttachments::Exists API always returns true if the associated record has at least one attachment.
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ISSUES ADDING MULTIPLE SERVICE PROVIDER OF SAME LINK TYPE IN PROJECT RELATIONSHIPS IN CQWEB FOR DOORSĪfter an update to ClearQuest 9.0.1.13, connections to an Oracle database no longer work due to the unintentional removal of some ODBC driver files. Installutil setldapinit allows characters into the database that are outside of the defined codepage. In ClearQuest Web, focus will disappear once after navigating away from the edit button in the List Box or Multiline Text Box controls. The method name was incorrectly documented like so: CQFolder::GetPathName (using capital "N").ĬlearQuest Web has missing accessibility name on template Button reported JAWS.
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In ClearQuest Web, download of UCM change set resulted in opening of new browser tab leading to a loss of focus.ĭeployBIRT.bat/.sh was missing validation check and did not offer a way to undeploy a BIRT application. In ClearQuest OSLC, the request to get a user record that does not define dcterms:title will fail.Ĭlicking the Action menu or Action button on a form produces an "An invalid argument was encountered" error dialog when the record is not mastered in the current database.ĬlearQuest Audit trail displays wrong time zone. If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support.įollow IBM Rational Client Support on Twitter | Facebook | YouTube | devWorks Blog
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What software versions were you running when the problem occurred?.To save time, know the answers to these questions: When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. Helpful Hints For Obtaining Technical Assistance:īefore you contact IBM Rational Software Support, gather the background information that you need to describe the problem. Visit the Jazz Community if you use a Rational product created using the Jazz platform to interact directly with the Jazz development team and other community members, download product trials and betas and track development progress.Visit developerWorks to access an online collection of tutorials, sample code, standards, forums and other resources provided by experts at IBM to assist software developers using Rational tools including access to the IBM RFE Community.Visit the IBM Support Portal to configure your support portal experience and review FAQs, lists of known problems, fixes, and a wealth of important support information.IBM Rational Software Support Communities
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